Refund and Returns Policy - paragonparalegals.org

Effective Date: 01. Feb. 2026
Business Name: Paragon Paralegals Publishing
Website: paragonparalegals.org

1. Overview

All products sold through our website are individually prepared upon order. For this reason, all sales are final, except in cases of verified damage, defect, or fulfillment error as described below.

By placing an order on our website, you acknowledge that you have read, understood, and agreed to this Refund & Returns Policy.

2. No Returns or Exchanges

We do not accept returns or exchanges for:

Change of mind

Incorrect selection of book, format, edition, or quantity

Accidental orders

Orders placed in error

Minor color or print variations that do not affect readability

Shipping delays caused by carriers

Refusal of delivery

Incorrect shipping information provided by the customer

All orders are considered final once submitted. Orders cannot be modified or canceled after processing has begun.

Customers are responsible for reviewing their order details carefully before completing checkout.

3. Damaged, Defective, or Incorrect Items

We will replace or refund an item only if:

The item arrives physically damaged

The book contains a manufacturing or printing defect

You received the wrong item

To submit a claim, you must contact us within 7 days of confirmed delivery at:

E-mail: contact@paragonparalegals.org

Your request must include:

Order number

Full name used for the order

Description of the issue

Clear photographic evidence of the defect or damage (including packaging if applicable)

Failure to provide sufficient evidence may result in denial of the claim.

If approved, we will, at our sole discretion:

Send a replacement copy at no additional charge, or

Issue a refund to the original payment method

We reserve the right to request return of the defective product before issuing a replacement or refund.

4. Shipping & Delivery

Risk of loss transfers to the customer upon confirmed delivery to the shipping address provided at checkout.

We are not responsible for:

Packages delivered to an incorrect address provided by the customer

Packages marked as delivered by the carrier

Delays caused by the shipping carrier

Lost or stolen packages after confirmed delivery

Customers are responsible for ensuring accurate shipping information at the time of purchase.

5. Chargebacks & Payment Disputes

If you experience an issue with your order, you agree to contact us first to attempt resolution before initiating a chargeback or payment dispute.

We reserve the right to:

Provide proof of delivery, policy acceptance, and order confirmation to the payment processor

Dispute fraudulent or abusive chargebacks

Refuse future service to customers who misuse the chargeback process

6. Limitation of Liability

To the fullest extent permitted under applicable U.S. law:

Our total liability is limited to the purchase price of the product.

We are not liable for indirect, incidental, consequential, or punitive damages.

We do not guarantee uninterrupted or error-free website operation.

7. Policy Updates

We reserve the right to update or modify this Refund & Returns Policy at any time without prior notice. Changes become effective immediately upon posting on this page.

8. Contact Information

For refund-related inquiries:

Email: contact@paragonparalegals.org
Business Name: Paragon Paralegals Publishing
Business Address: PO BOX 88272, Seattle, WA 98138